I will always take back any dog at any given time. My contract states that my dogs may NOT end up in an animal shelter or rescue under any circumstances, and may not be resold unless I personally approve. I will allow you to resell a dog you have received from me ONLY in the case that you can no longer care for it and there is someone you personally know who wants it. But remember, if you can no longer care for a dog that you have received from me, then I will ALWAYS be willing to take that dog back, though at times it may take a few weeks before I can afford to drive long-distance to pick a dog up, so it is appreciated if the previous owner can meet part-way.
In the case that a dog is returned to me, I will require all paperwork for that dog to be returned to me as well. No refunds will be made. If you return a dog for any reason that is not clarified in my contract, such as you cannot care for it any longer, then you will NOT receive a 'replacement' puppy. If you return a dog to me, then I may decide to not sell one to you again, depending on the circumstances.
Beyond this, once a puppy is delivered to you, you are entirely responsible for it. I will not pay for vet bills, vaccinations, food, training, or any other form of care while the dog belongs to you. I am, however, always willing to offer advice and point you in the right direction if you are uncertain about a situation. I am here for you for as long as you own the dog. You can also always use my website as a resource.
I offer a 1 year health warranty starting from when you receive your puppy. I will only refund a puppy in the rare case that it suffers from severe illness, injury, or is stolen BEFORE it is delivered to you. If the puppy suffers complications that impact quality of life due to a genetic or inherited trait within the first year of ownership, then I will offer a replacement. This does NOT include conditions which are extremely prevalent in the breed and unreliable or impossible to test for, such as PRA, IVDD, or Pes Varus. I will not offer a refund nor replacement if a puppy's illness, after being delivered to the buyer, is caused by negligent or cruel ownership. I will also not cover illnesses that are picked up during transport IF the buyer has specifically requested GROUND transportation. I will not refund nor replace a puppy who suffers from easily treatable or non-congenital defects. I will not refund nor replace a dog that has been euthanised at the decision of the owner without the need for it. In the case of a return needing a replacement puppy, I will need a vet-written account of the puppy's defects. If a puppy is found to have any defect while with us, we will let the buyer know immediately and may offer a discount or a different puppy.
By the time you receive your puppy, he/she will be up to date on vaccinations and microchipped. I will send you your dog's papers (registration, shot records, pedigree, health certificate, etc) via Gmail upon request, and physical copies will always will be given to you upon receiving the dog. I will not spay nor neuter a puppy before it leaves to its new home. Sterilising a dog under a year of age has proven to be detrimental to hormone and bone development. Our contract requires owners to wait until their puppy is 1 year old before spaying or neutering them, unless otherwise recommended by a vet or behaviourally necessary. All of my dogs are sold with full breeding rights unless there is a negative inheritable trait present. The exception to this is if you purchase an adult. Most of my available adults will be searching for a retirement home and therefore will not be sold with full rights and may be fixed before they find a home.
All of my dogs are seen by Midway Veterinarian Clinic. We are a proud BRED BY HEART breeder, meaning our dogs all have health testing. My goal is to produce happy, healthy dogs which make excellent pets or show/breeding prospects. My dogs are currently fed small breed NutriSource. Whenever you buy a puppy, you will be sent their current shot records so that you and your vet know what shots they will need. If you are confused, you may always contact me or a vet. Do NOT take your puppy around unfamiliar dogs and do NOT set them on the floor/ground in public locations where there are often other dogs, such as dog parks, pet stores, or veterinarian offices. Your puppy is susceptible to life-threatening diseases before they are fully vaccinated. Avoiding unfamiliar dogs and busy public locations will prevent your dog from being in situations where they may pick up a disease. Even after being disinfected, the ground, objects, and unfamiliar people and dogs can still hold diseases. Some, such as Parvo Virus, can stay in the environment for almost a year.
This is a large part of why we do not allow customers to visit our kennel. We like to protect ourselves and our puppies from diseases by minimizing contact with unfamiliar people and dogs.
If you ever have any questions about how we care for your puppy or about how you should care for your puppy, then always feel free to ask me or your vet.